Process & Shipping Time

Process Time

Most of our Paid order before 15:00pm and it will be shipped in same day.

Generally speaking ,we need 1 day to prepare the order .

For some drop ship orders which total pieces of products relatively less

it can be shipped out within 24 hours after your payment is confirmed .


However ,To those orders which include a lot of products

we need a little more time to prepare it ,if no out of stock items appear

they also can be shipped out 48 hours later at latest.


We made the products by our own factory and we have our own ERP System.It is good for checking the inventory for each style products ,However,We have many sales person to sell our products online at the same time,So if your bulk orders have a few pieces items are sold out,We will inform you in the first time,Then you can choose make an replacement or make refund.

In a general way . we will re-production the out of stock items very soon..


please pay attention to the below information if some out of stock items occur in your order


1 if you don't want to replace the out of stock items ,then both the shipping fee and the item price will be refunded to you .

in that case your order will be shipped out without the out of stock items very soon .


2 you can replace  the out of stock items by any items .Just tell us the item code of your replacement ,then we will replace for you .If the replacement will make the total amount in your order changed because of the price difference between the out of stock item and your replacement ,so maybe sometimes you need to pay more.then please pay the price difference for your replacement as soon as possible .


3 For the refund of the out of stock items ,as our common practice ,it will be refunded to your account in Monogrambuy first ,the it can be deducted to pay your next order directly

it also can be refunded to your pay pal account   

About the out of stock items which make the trouble to you ,we are so sorry ,just please do understand ,

but we will update the inventory more often to avoid it happen .


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